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BB DIY Project Survey
Q: How much previous construction experience do you have?
A: Basic carpentry skills.
Q. How would you describe The Deck Store materials? Decking?
A: Above average.
Q: If you were running The Deck Store, what would you change?
A: Nothing that I can think of.
Q: If you were running The Deck Store, what would you keep the same?
A: The great customer service!
Q: What would you say about the services offered by The Deck Store?
A: Very useful, everything from design advice, delivery, to drilling footings. Very professional!!!
Q: How useful were our custom AutoCad drawings?
A: Extremely useful! It took a lot of the guesswork out of the process.
Q: How accurate was the material estimate to actual construction; did you have a return?
A: Pretty close. We needed a few extra things, but also returned some. Nothing that caused a delay.
Q: Were you able to promptly communicate with us to answer questions or make additional deliveries during your project?
A: Yes, mainly through email.
Q: What was your greatest challenge?
A: Battling the 95 degree heat!
Q: How long did it take you to create your deck?
A: Six weeks.
Q: How would you describe the overall quality of your finished project?
A: Above average!!